Deleting Policy

If you want to delete your Citizen Money account, you can reach out to our support team to help you navigate through the following steps:

• 1. Ensure there are no deposits or available balance in your bank account
• 2. Close Citizen Money account after duly sending the closure request via support@citizenmoney.com
• 3. Post closure bank account if you want to completely delete the account with us, you can send a request to delete the account completely via email at support@citizenmoney.com
• 4. The team will process complete account closure after the user's request upon ensuring the customer has no deposite in the account